What We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method references such as your JazzCash or Easypaisa account identifier. We do not store your full wallet PIN or card number; payment
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instructions pass directly through the payment rail. For Raast transfers, only the transaction reference is recorded on our side. We log session activity — device type, browser, IP address, and pages visited — to detect unusual access patterns and keep your account safe. If you contact
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support, that conversation is stored so we can follow up accurately. We retain active account data for as long as your account remains open. When an account is closed, we keep a limited record for the period required by applicable law in the regions where we
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operate. All data handling depends on local law and is carried out only where permitted. We do not sell your personal information to third parties, and we do not share it with marketing partners outside the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.